Shipping & Returns

Shipping

1. Order Processing & Production Time:

All orders are processed within 2–5 business days. Production time for customized Printify products is usually 2–7 business days, though this may vary during peak seasons.

Note: Orders are not shipped or delivered on weekends or holidays.

2. Shipping Methods:

We offer Express Delivery for all orders within the United States, excluding Alaska and Hawaii. With Express Delivery, your products are printed and delivered within 2-3 business days after processing.

Note: It is common for orders to come in different packages depending on the item and where is was fulfilled. 

3. Order Tracking:

Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. This allows you to monitor the progress of your package as it makes its way to you.

4. Shipping Costs:

Shipping costs are calculated at checkout based on your location and the weight of the items in your order. We strive to provide transparent and fair shipping rates to our customers. Shipping charges for your orders will be calculated and displayed at checkout. We offer several options through our print partners. Delivery delays can occasionally occur due to high volume or logistical issues.

5. International Shipping:

We now ship to the United States, Canada and Australia.  Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

6. Shipping Delays:

While we do our best to ensure timely delivery, unforeseen circumstances such as extreme weather conditions, natural disasters, or other external factors may cause shipping delays. We appreciate your understanding in such situations.

7. Multiple Shipments:

If your order includes multiple items, they may be shipped in separate packages to expedite delivery. You will receive individual tracking numbers for each package.

8. Incorrect Address:

If an incorrect address is provided, and the package is returned, a reshipment fee may apply.

For any additional questions or concerns about shipping, please reach out to our customer support team at support@jessoliviafox.com. We appreciate your support and understanding as we work to provide you with the best possible shopping experience.

9. Damages & Lost Packages:

Feral Slut is not liable for products damaged or lost during shipping. However, we work closely with Printify to resolve issues. If you received an order damaged or if the item is defective, please contact us at support@jessoliviafox.com within [e.g., 30 days] with photographic evidence, and we will arrange a replacement.

Returns

Damages and Issues

If your item arrives damaged, has a print error, or is otherwise faulty, we will gladly replace it or offer a refund. Please contact at support@jessoliviafox.com us within 30 days of product delivery with your order number and a photo of the item.

•No Return Necessary: You do not need to return the damaged item to us.

•Replacement/Refund: Once approved, we will process a replacement or refund through our production partner, Printify. Be prepared to show photographic proof of damages or issues. 

Exceptions

• Incorrect Size/Color: Returns/exchanges are not supported if you ordered the wrong size or color.

• Lost in Transit: If an order is lost in transit, please contact us within 30 days of the estimated delivery date. 

Contact Us

Please email support@jessoliviafox.com to submit a photo and request a replacement.