Shipping
Shipping
At OliviaVanFoxFace (OVFF), we aim to deliver your orders with speed and efficiency. Please review the following information regarding our shipping process:
1. Order Processing Time:
In general, most orders are processed within 2-7 business days after the order is submitted. However, it's important to note that the fulfillment timeframe may vary for each order based on factors such as product availability, customization requirements, and order volume.
2. Shipping Methods:
We offer Express Delivery for all orders within the United States, excluding Alaska and Hawaii. With Express Delivery, your products are printed and delivered within 2-3 business days after processing. Additionally, we now ship to all countries and territories worldwide! Keep an eye out for updates on our expanding international shipping options, ensuring customers around the globe can enjoy our products swiftly.
3. Order Tracking:
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. This allows you to monitor the progress of your package as it makes its way to you.
4. Shipping Costs:
Shipping costs are calculated at checkout based on your location and the weight of the items in your order. We strive to provide transparent and fair shipping rates to our customers.
5. International Shipping:
We now ship to all countries and territories worldwide! Keep an eye out for updates on our expanding international shipping options.
6. Shipping Delays:
While we do our best to ensure timely delivery, unforeseen circumstances such as extreme weather conditions, natural disasters, or other external factors may cause shipping delays. We appreciate your understanding in such situations.
7. Multiple Shipments:
If your order includes multiple items, they may be shipped in separate packages to expedite delivery. You will receive individual tracking numbers for each package.
8. Change of Shipping Address:
Please ensure that your shipping address is accurate before completing your order. If you need to make changes, contact our customer support team at support@ovff.com as soon as possible. Once an order has been processed, we may be unable to modify the shipping address.
For any additional questions or concerns about shipping, please reach out to our customer support team at support@ovff.com. We appreciate your support and understanding as we work to provide you with the best possible shopping experience.